Terms of service

Terms and Conditions

§ 1

  1. These Terms and Conditions set out the organization, rules, and conditions for the operation of the online store available at qualash.com, owned by QUACOSMETICS SPÓŁKA Z OGRANICZONĄ ODPOWIEDZIALNOŚCIĄ (Quacosmetics Sp. z o.o.), with its registered office in Warsaw, ul. Domaniewska 37, unit 2.43, 02-672 Warsaw, entered into the National Court Register kept by the District Court for the Capital City of Warsaw, XIII Commercial Division of the National Court Register, under KRS number: 0001136660, REGON 540149184,  NIP (TIN):PL5214093556, e-mail: office@qualash.com.
  2. These Terms and Conditions in particular define:
    • a) the rules and conditions for using the online store,
    • b) the rules and conditions for concluding and terminating contracts for the provision of electronic services and their scope,
    • c) the rules and conditions for concluding sales contracts for Goods, making payments, and executing deliveries,
    • d) the rights and obligations of the Users of the online store,
    • e) the rights and obligations and the scope of liability of the Seller,
    • f) the rights and obligations of the Buyer,
    • g) out-of-court complaint and claim handling methods and access to these procedures.

§ 2

  1. Terms used in these Terms and Conditions shall be understood as follows:
    • a) Terms and Conditions – this document, available at all times on the homepage of the Online Store at qualash.com/policies/terms-of-service, also available for download,
    • b) Online Store – the website available at www.qualash.com through which the Seller and the Buyer may conclude contracts for the sale of Goods. Sales contracts may be concluded with Consumers residing in the Republic of Poland and with Business Entities based within the European Union,
    • c) User Account or Account – an electronic service created by the Service Provider upon registration, providing the User with access to data and information regarding their transaction history in the Online Store, as well as their personal details,
    • d) Registration Form – an interactive form available on the Online Store’s website, enabling the User to create a User Account,
    • e) Service Provider/Seller – Quacosmetics Sp. z o.o., with its registered office in Warsaw, ul. Domaniewska 37, unit 2.43, 02-672 Warsaw, entered into the National Court Register under KRS number 0001136660, REGON 540149184, TIN: PL5214093556, e-mail: office@qualash.com,
    • f) User – a natural person, legal entity, or organizational unit without legal personality granted legal capacity by law, using electronic services provided by the Service Provider,
    • g) Buyer – an adult natural person, legal entity, or organizational unit without legal personality granted legal capacity by law, concluding a Sales Contract with the Seller via the Online Store.
    • h) Consumer – a Buyer who is a natural person entering into a legal transaction with the Seller not directly related to their business or professional activity – in accordance with Article 221 of the Polish Civil Code of April 23, 1964 (Journal of Laws 1964 No. 16, item 93, as amended). The provisions of these Terms and Conditions concerning the rights of the Consumer related to the non-conformity of the Goods with the contract and the right to withdraw from the contract shall also apply to a natural person concluding a contract directly related to their business activity, if it results from the content of the contract that it is not of a professional nature for that person, especially based on the scope of their business activity as made available under the Central Register and Information on Economic Activity,
    • i) Entrepreneur – a Buyer who enters into a legal transaction with the Seller directly related to their business or professional activity, who is not a Consumer,
    • j) Goods – a movable item that is the subject of a Sales Contract concluded between the Buyer and the Seller via the Online Store,
    • k) Offer – a declaration of intent to conclude a Sales Contract for the Goods available in the online store, made by the Seller to individuals intending to enter into a Sales Contract,
    • l) Order – a declaration of intent made by the Buyer to the Seller via the Online Store, aimed at concluding a Sales Contract,
    • m) Price – the amount expressed in Polish zlotys, including VAT (gross price), which the Buyer is obliged to pay the Seller for the Goods,
    • n) Sales Contract – a contract concluded via the Online Store between the Buyer and the Seller as a result of the Buyer's acceptance of the Offer, governed by the relevant provisions of the Polish Civil Code and, in the case of contracts with Consumers, also by the Act of May 30, 2014, on Consumer Rights,
    • o) Newsletter – an electronic service consisting of the automatic distribution of commercial information, as defined by the Act of July 18, 2002, on the provision of electronic services, provided by the Service Provider to the User via email.

§ 3

  1. The use of the Online Store is conditional upon prior review and acceptance of these Terms and Conditions.
  2. The technical requirements for the provision of electronic services to Users and Buyers are as follows:
    • a) access to the Internet,
    • b) use of a compatible web browser,
    • c) possession of an active email account.

§ 4

  1. As part of the Online Store, the Service Provider provides the following electronic services:
    • a) User Account – which is created after completing the Registration Form and confirming the activation link sent to the User’s email address provided during registration. Access to the User Account is available after entering login credentials (username and password). The User is responsible for securing their login data from unauthorized access by third parties and bears the risk of its loss. Upon account activation, an agreement for the provision of the User Account service by electronic means is concluded between the User and the Service Provider for an indefinite period.
    • b) Newsletter – which can be used after selecting the appropriate option during the registration of the User Account or at a later time, which includes a statement of consent to receive commercial and marketing information. The service is provided after confirming the activation link sent to the User’s email address or after account activation, for an indefinite period.
  2. The use of the services specified in paragraph 1 does not involve any additional fees for the User.
  3. The User may unsubscribe from the services listed in paragraph 1 at any time by:
    • a) selecting the appropriate option in the Online Store settings,
    • b) sending a written request to the Service Provider via email at office@qualash.com or by post to the Service Provider’s registered office.
  4. The User has the right to submit complaints related to the electronic services provided by the Service Provider. Complaints can be submitted by email to office@qualash.com or in writing to the Service Provider’s registered office.
  5. Complaints will be reviewed by the Service Provider no later than within 14 days from receipt. Information about the resolution will be sent to the address or email address provided by the User submitting the complaint.
  6. The Service Provider has the right to terminate the agreement for the provision of electronic services with immediate effect in the event of a significant breach by the User of the Terms and Conditions, applicable laws, good practices, or the rights of third parties. A relevant notice will be sent to the User’s provided email address.
  7. The Service Provider has the right to terminate the agreement for the provision of electronic services at any time without stating a reason, with a 14-day notice period, by sending a termination notice to the User’s provided address or email address.
  1. The termination of the agreement for the provision of electronic services by either party, or resignation from it by the User, shall not affect the obligations and rights of the Seller and Buyers arising from concluded Sales Contracts.

§ 5

    1. Through the Online Store, the Seller offers the conclusion of sales contracts to Buyers who are Consumers residing in the Republic of Poland and to Buyers who are Entrepreneurs based in the territory of the European Union.
  1. The prices of Goods listed in the Online Store are expressed in Polish zlotys and include VAT (gross price). The given prices do not include the cost of delivery. The Buyer is informed of the total amount of all charges during the process of filling out the order form.
  2. The Online Store accepts orders 24 hours a day, every day of the year, via the website, using a properly completed order form provided on the site. In order to place a valid order, the Buyer must complete all required fields in the order form necessary for processing and shipping the Goods.
  3. Before placing an order, the Buyer should familiarize themselves with the content of these Terms and Conditions. Acceptance of the Terms and Conditions is a prerequisite for placing an order, no later than at the moment of order placement or during the registration of a User Account.
  4. The Sales Contract between the Seller and the Buyer is concluded once the Buyer fills out the Order Form and confirms the submission by clicking the "Order with obligation to pay" button or a button with equivalent wording.
  5. The Seller shall promptly confirm receipt and acceptance of the order and provide the contract terms in an email sent to the Buyer's provided email address.
  6. The Online Store issues a sales document, either a receipt or a VAT invoice, according to the Buyer’s choice. The issuance of a VAT invoice requires the Buyer to provide all data necessary to issue the invoice.
  7. The Sales Contract concluded between the Seller and the Buyer is time-limited and lasts for the duration of the order fulfillment.
  8. The Online Store presents digital photographs of the offered Goods. The Seller notes that there may be differences between the appearance of the Goods in the photos and their actual appearance.
  9. A Sales Contract between the Seller and a Buyer who is an Entrepreneur may also be concluded via email. The contract is concluded when the Seller accepts the offer to enter into a sales contract sent by the Buyer to the Seller’s email address. In the confirmation of acceptance, the Seller shall provide the essential terms of the concluded agreement.

§ 6

  1. Payment for Goods purchased in the Online Store may be made through entities providing the following electronic payment services: PayPal, ShopPay, Stripe. The terms of payment service provision are specified in the regulations of the respective operators.
  2. In contracts concluded in the form referred to in § 5 section 12, the Buyer and the Seller may agree on a different form of payment.
  3. The Buyer is obliged to make the payment no later than within 2 days from the date of conclusion of the Sales Contract. The Seller has the right to cancel the order if payment is not received within the aforementioned period.
  4. The Seller provides the Buyer, along with the Goods, an accounting document (receipt or VAT invoice) issued in accordance with applicable law and the Buyer's request.
  5. The ordered Goods are delivered via a courier company.
  6. The Seller covers the delivery costs for orders exceeding EUR 50 gross within the territory UE.
  7. The order fulfillment time is indicated in the product description and is counted from the day the payment is credited to the Seller's bank account. In the case of orders containing products with different fulfillment times, the order fulfillment time is determined based on the item with the longest fulfillment time. The order fulfillment time is defined as the period until the Goods are handed over to the courier.
  8. Upon receipt of the Goods, the Buyer is obliged to check, in the presence of the courier, whether the Goods are consistent with the order and whether the packaging is free from mechanical damage. In the event of discovering damage, the Buyer is required to prepare a damage report and immediately contact the Seller for clarification.
  9. If the Seller is unable to fulfill the order due to unavailability of the item, the Seller is obliged to inform the Buyer immediately, no later than within 14 days from the conclusion of the contract, and refund all received payments in full.

§ 7

  1. The Seller is obliged to deliver Goods that are free from defects. The Seller is liable under the statutory warranty in accordance with applicable laws, in particular the provisions of the Civil Code regarding the warranty for defects in sold goods (Article 556 et seq. of the Civil Code).
  2. Complaints regarding the non-conformity of Goods with the contract should be submitted in writing to: Quacosmetics Sp. z o.o., ul. Domaniewska 37/2.43, 02-672 Warsaw, or electronically to: office@qualash.com.
  3. The Goods may be covered by a manufacturer's or importer's warranty. The detailed rights of the Buyer arising from the granted warranty, as well as the methods and conditions of exercising those rights, are determined by the Guarantor in the warranty document provided with the Goods.
  1. The terms and conditions of exercising warranty rights are defined by the Guarantor in the warranty document issued with the Goods. The quality guarantee does not exclude, limit, or suspend the Buyer’s rights arising from the statutory warranty for defects in the Goods.
  2. A complaint should include at least the Buyer's contact details, a description of the identified defect, the date of occurrence, detection, or manifestation of the defect, and a clear statement of the legal claims in the event the complaint is found to be justified. If the complaint is incomplete, the Seller is entitled to request its supplementation.
  3. The Seller shall review the complaint within 14 days from the date of receipt of a complete complaint.
  4. The detailed rights of Consumers and Entrepreneurs referred to in § 2 section 1 letter h) of the Terms and Conditions, related to the non-conformity of Goods with the contract, are specified in § 8.

§ 8

  1. This paragraph defines the rights of Consumers and Entrepreneurs referred to in § 2 section 1 letter h) of the Terms and Conditions, related to the non-conformity of Goods with the contract.
  2. The Goods conform with the contract if, in particular, the following aspects are consistent with the agreement:
    • a) description, type, quantity, quality, completeness, and functionality; for Goods with digital elements – also compatibility, interoperability, and availability of updates;
    • b) fitness for any particular purpose required by the Consumer and made known to the Seller no later than at the time of conclusion of the contract, and which the Seller accepted.
  3. In addition, the Goods must:
    • a) be suitable for the purposes for which goods of the same type are normally used, taking into account applicable laws, technical standards, or good practices;
    • b) be of the quantity and have the features, including durability and safety – and for Goods with digital elements also functionality and compatibility – which are normal for such Goods and which the Consumer may reasonably expect, considering the nature of the Goods and any public statements made by the Seller, their predecessors, or persons acting on their behalf, especially in advertising or labeling, unless the Seller proves that:
      • they were not aware of the statement and could not reasonably have been aware of it,
      • the public statement was corrected prior to the conclusion of the contract in the same manner it was made or in a comparable way,
      • the public statement had no influence on the Consumer’s decision to conclude the contract.
    • c) be delivered with packaging, accessories, and instructions that the Consumer may reasonably expect to receive;
    • d) match the quality of a sample or model made available to the Consumer by the Seller before the contract was concluded and correspond to its description.
  4. The Seller is not liable for lack of conformity of the Goods with the contract under section 3 if, at the latest upon conclusion of the contract, the Consumer was clearly informed that a specific feature of the Goods deviates from the requirements of conformity and expressly and separately accepted this deviation.
  5. The Seller is liable for lack of conformity that existed at the time of delivery and becomes apparent within two years from that moment, unless the product’s shelf life, determined by the Seller or others on their behalf, is longer. It is presumed that any lack of conformity revealed within two years of delivery existed at the time of delivery, unless this presumption is incompatible with the nature of the Goods or the nature of the lack of conformity.
  6. The Seller cannot rely on the expiration of the period mentioned in section 5 if the lack of conformity was fraudulently concealed.
  7. If the Goods do not conform with the contract, the Consumer may request that they be repaired or replaced.
  8. The Seller may choose to replace the Goods when the Consumer requests a repair, or repair the Goods when the Consumer requests a replacement, if the method chosen by the Consumer is impossible or would involve disproportionate costs for the Seller. If both repair and replacement are impossible or would involve disproportionate costs, the Seller may refuse to bring the Goods into conformity.
  9. When assessing disproportionate costs, all circumstances are considered, in particular the significance of the lack of conformity, the value of the conforming Goods, and the inconvenience caused to the Consumer by changing the method of bringing the Goods into conformity.
  10. The Seller shall carry out the repair or replacement within a reasonable time from being informed by the Consumer and without major inconvenience to the Consumer, considering the nature of the Goods and the purpose for which they were purchased. The Seller shall bear all costs related to repair or replacement, especially postage, transport, labor, and materials.
  11. The Consumer shall make the Goods available to the Seller. The Seller shall collect the Goods from the Consumer at their own cost.
  12. The Consumer shall not be obliged to pay for the normal use of the Goods that have subsequently been replaced.
  13. If the Goods do not conform with the contract, the Consumer may submit a declaration of price reduction or withdrawal from the contract when:
    • a) the Seller has refused to bring the Goods into conformity as specified in section 8;
    • b) the Seller has failed to bring the Goods into conformity in accordance with sections 10–11;
    • c) the lack of conformity persists despite the Seller’s efforts;
    • d) the lack of conformity is significant enough to justify a price reduction or withdrawal without prior use of the remedies specified in sections 8–11;
    • e) it is evident from the Seller’s statement or circumstances that they will not bring the Goods into conformity within a reasonable time or without major inconvenience to the Consumer.
  14. The reduced price must be proportional to the contract price, in the same ratio as the value of the non-conforming Goods bears to the value of conforming Goods.
  15. The Seller shall refund the amount due as a result of the price reduction without delay, and no later than 14 days from receiving the Consumer’s statement of price reduction.
  16. The Consumer may not withdraw from the contract if the lack of conformity is insignificant. It is presumed that the lack of conformity is significant.
  17. If the lack of conformity concerns only some of the Goods delivered under the contract, the Consumer may withdraw from the contract only in respect to those Goods, and any other Goods purchased together, if it would be unreasonable to expect the Consumer to retain only the conforming Goods.
  18. In the event of withdrawal, the Consumer shall return the Goods to the Seller without delay and at the Seller’s cost. The Seller shall refund the price to the Consumer without delay, and no later than 14 days from receiving the Goods or proof of return. The refund shall be made using the same payment method used by the Consumer, unless the Consumer expressly agrees to another method that does not involve additional costs.
  19. The Consumer may withhold payment until the Seller performs their obligations under sections 7–18.
  20. Any derogation from the warranty terms stated in advertising that is less favorable to the Consumer shall be deemed ineffective, unless the warranty statement was corrected before the contract was concluded, in the same manner as the original advertisement or in a comparable way.
  21. A commercial guarantee of durability may not provide for terms of repair or replacement less favorable to the Consumer than those specified in this paragraph.

§ 9

  1. In accordance with the Act of 30 May 2014 on Consumer Rights, a Buyer with Consumer status has the right to withdraw from the contract without stating a reason, by submitting a statement to the Seller within 14 days from:
    • a) for a contract under which the Seller delivers the Goods and transfers ownership – from the day the Consumer or a third party designated by the Consumer (other than the carrier) takes possession of the Goods, or in the case of:
      • multiple Goods delivered separately – from the day of taking possession of the last item, batch, or part,
      • Goods delivered regularly for a fixed period – from the day of taking possession of the first delivery;
    • b) for all other contracts – from the day of contract conclusion.
  2. The Consumer must return the Goods to the Seller without delay and no later than 14 days from the day on which the withdrawal from the contract was declared. The Goods should be returned in an unaltered condition, unless changes were necessary within the scope of ordinary handling. The Consumer is responsible for any reduction in the value of the Goods resulting from use beyond what is necessary to determine the nature, characteristics, and functioning of the Goods.
  3. In the event of withdrawal from the Sales Contract, the Seller shall refund to the Consumer without delay and no later than within 14 days all payments received, including the cost of delivery (except for additional costs resulting from the Consumer’s choice of a delivery method other than the least expensive standard delivery offered by the Seller). However, if the Seller has not offered to collect the Goods from the Consumer, the refund may be withheld until the Seller receives the returned Goods or proof of return, whichever occurs first. The refund will be made to the Consumer’s bank account or payment card, i.e., using the same method of payment as was used for the order, unless the Consumer explicitly agrees to another method that incurs no additional costs.
  4. The right of withdrawal does not apply to Goods from which, under applicable law (including the Consumer Rights Act), withdrawal is excluded. In particular, the Buyer may not withdraw from a contract involving Goods delivered in sealed packaging that, once opened, cannot be returned due to health protection or hygiene reasons, if the packaging was opened after delivery.
  5. The detailed rules for withdrawal and a sample withdrawal form that the Consumer may use are specified in Appendix No. 1 to the Terms and Conditions.
  1. The Consumer shall bear the direct costs of returning the Goods.
  2. The returned Goods should be accompanied by proof of purchase and any other items or documents received by the Consumer in connection with the purchase.
  3. The above rights also apply to a natural person concluding a contract directly related to their business activity, provided that it does not have a professional character for that person, as evident from the subject of their business activity disclosed in the Central Register and Information on Economic Activity.

§ 10

  1. If the Seller does not accept the Consumer’s complaint, and the Consumer disagrees with this decision, they may apply for mediation or dispute resolution by the Permanent Consumer Arbitration Court by submitting a request to the territorially competent Voivodeship Inspectorate of Trade Inspection (alternative dispute resolution – ADR). The Seller informs that the Inspectorate is authorized to handle proceedings related to out-of-court resolution of consumer disputes under the Act of 23 September 2016 on out-of-court resolution of consumer disputes.
  2. A list of permanent arbitration courts, contact details, and other information about consumer dispute resolution is available on the website of the Office of Competition and Consumer Protection (https://uokik.gov.pl/spory_konsumenckie.php).
  3. The Seller also informs that the Consumer has the right to use the out-of-court dispute resolution platform for online sales contracts. Disputes may be resolved using the EU online platform available at: http://ec.europa.eu/consumers/odr (ODR – Online Dispute Resolution platform).

§ 11

  1. The controller of personal data processed in connection with the functioning of the Online Store is: Quacosmetics Sp. z o.o., with its registered office at ul. Domaniewska 37, unit 2.43, 02-672 Warsaw, entered in the National Court Register under KRS number 0001136660, REGON 540149184, TIN:PL5214093556, e-mail: office@qualash.com.
  2. By creating a User Account or completing the order form, the User consents to the processing of their personal data in accordance with Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 (GDPR) and the Polish Data Protection Act of 10 May 2018, for the purpose of concluding an Agreement for the provision of electronic services and/or a Sales Agreement, and to the extent necessary for their proper execution and for related purposes.
  3. Personal data is processed in accordance with the applicable laws referred to in section 2 and the Privacy Policy available on the Online Store’s website.
  4. The Online Store uses text files called Cookies, stored by the server on the User's end device, to optimize the use of the Online Store, adapt its structure and content to individual User needs, and generate statistics. The User who does not consent to the use of Cookies may change their browser settings at any time to block Cookies or to receive notifications about them. Disabling Cookies may hinder or prevent the use of the Online Store. A detailed description of the use of Cookies is included in the Privacy Policy.

§ 12

  1. The Buyer may leave reviews about the purchased Goods. Reviews published on the Online Store must refer to the specific Goods.
  2. Reviews may not violate the law, contain vulgar language, incite violence or hatred, include information suggesting a crime, constitute unfair competition, infringe intellectual property rights, or contain personal data.
  3. Product reviews are subject to verification, either automatically or manually by a moderator. The Service Provider may contact the Buyer during the review verification process. If a review is negatively verified, particularly if it violates section 2, the Service Provider may refuse to publish or delete the review.
  4. The Service Provider verifies which reviews come from Buyers who have actually purchased the reviewed Goods. After verification, both positive and negative reviews are displayed.

§ 13

  1. In matters not regulated by these Terms and Conditions and with regard to Sales Agreements concluded via the Online Store, the applicable provisions of Polish law shall apply, in particular the Civil Code and the Act of 30 May 2014 on Consumer Rights.
  2. The Service Provider reserves the right to amend the Terms and Conditions.
  3. Any amendments to the Terms and Conditions shall take effect on the date specified by the Service Provider, but not earlier than 14 days from their publication on the Online Store's homepage. If the Buyer does not accept the amendments...
    1. If the User does not agree to the amendments to the Terms and Conditions, they are entitled to terminate the Agreement for the provision of electronic services.
    2. For Users and Buyers who are not Consumers, all legal disputes with the Seller shall be settled by the common courts of the Republic of Poland having jurisdiction over the Seller’s registered office. For Users and Buyers who are Consumers, all legal disputes with the Seller shall be settled by the common courts according to general jurisdiction rules or alternative jurisdiction based on applicable provisions of the Polish Code of Civil Procedure.
    3. These Terms and Conditions shall enter into force on … November 2024.
    4. The following constitute an integral part of the Terms and Conditions:
      • a) Appendix No. 1 – template withdrawal form for the Distance Sales Agreement,
      • b) Privacy Policy.

    Appendix No. 1 to the Terms and Conditions of the Online Store

    INSTRUCTIONS ON WITHDRAWAL FROM THE CONTRACT

    Right of withdrawal

    You have the right to withdraw from this contract within 14 days without giving any reason.
    The withdrawal period will expire after 14 days from the day on which you acquired possession of the goods or on which a third party other than the carrier and indicated by you acquired possession of the goods.

    To exercise the right of withdrawal, you must inform Quacosmetics Sp. z o.o., with its registered office at ul. Domaniewska 37, unit 2.43, 02-672 Warsaw, entered in the National Court Register under KRS number 0001136660, REGON 540149184, TIN:PL5214093556, e-mail: office@qualash.com, of your decision to withdraw from this contract by means of an unequivocal statement (for example, a letter sent by post, fax, or e-mail).

You may use the attached model withdrawal form, but it is not obligatory.
To meet the withdrawal deadline, it is sufficient for you to send your communication concerning your exercise of the right of withdrawal before the withdrawal period has expired.

Effects of withdrawal

If you withdraw from this contract, we shall reimburse to you all payments received from you, including the costs of delivery (except for the supplementary costs resulting from your choice of a type of delivery other than the least expensive type of standard delivery offered by us), without undue delay and in any event not later than 14 days from the day on which we are informed about your decision to withdraw from this contract.

We will carry out such reimbursement using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise; in any event, you will not incur any fees as a result of such reimbursement.

Please send back or hand over the goods to us at: 

Quacosmetics Sp. z o.o.
Mercheo FE  + customer name
Johannes-R-Becher-Strasse 29 
02827 Görlitz 
Deutschland 

Quacosmetics Sp. z o.o.
Mercheo FE  
Return + customer name
Dąbrowskiego 44 A 
59-930 Pieńsk
Poland,

without undue delay and in any event not later than 14 days from the day on which you communicate your withdrawal from this contract to us. The deadline is met if you send back the goods before the period of 14 days has expired.

You are only liable for any diminished value of the goods resulting from the handling other than what is necessary to establish the nature, characteristics and functioning of the goods.

§ 14

Extended Producer Responsibility (EPR) & Packaging Compliance

In compliance with Extended Producer Responsibility (EPR) regulations and packaging laws in the European Union, our company fulfills all legal obligations related to the recycling and recovery of packaging waste.

### 🇩🇪 Germany – LUCID Packaging Register

As required under the German Packaging Act (VerpackG), QUACOSMETICS Sp. z o.o. is officially registered with the Zentrale Stelle Verpackungsregister (ZSVR).

- **LUCID Registration Number**: DE2344515759628  
- **Registered Brands**: QUALASH, QUABROW  
- **Company Name**: QUACOSMETICS Sp. z o.o., Domaniewska 37 lok. 2.43, 02-672 Warsaw, Poland

We ensure full compliance by participating in an authorized dual system (Interzero Recycling Alliance GmbH) for collection, sorting, and recycling of our sales packaging.

### 🇫🇷 France – EPR Registration (Citeo)

In accordance with Article L541-10 of the French Environmental Code, QUACOSMETICS Sp. z o.o. is registered with the national EPR authority (ADEME) via Citeo for household packaging and graphic papers.

- **Unique EPR Identifier**: FR450055_01UZSZ  
- **EPR Organization**: Citeo  
- **Country**: France  
- **Covered Scope**: Household packaging and paper waste  

We declare and contribute packaging volumes in France through the authorized organization Citeo, ensuring proper recycling and environmental responsibility.

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For more information, please visit:  
- [https://www.verpackungsregister.org](https://www.verpackungsregister.org)  
- [https://www.citeo.com](https://www.citeo.com)